The Role of an Association Manager: Key Responsibilities and Skills

The Role of an Association Manager: Key Responsibilities and Skills

The popularity of homeowners associations is far from waning. According to Census data broken down by Deseret News, 80% of 2022's home purchases in the West were in HOAs.

Being part of an HOA should come with a wide set of perks, from high property values to community-minded living. If you're not getting these perks, you need to consider a more effective management strategy for your HOA. Often, this means hiring a professional association manager.

Today, we'll explain the key responsibilities and skills of an association property manager. Keep reading and you'll see how these services can take your HOA to new heights and improve things for everyone involved.

1. HOA Maintenance

Community management skills include things the HOA manager does themselves, as well as connections they have. When it comes to HOA maintenance, their role is to coordinate with local vendors to ensure all important tasks are being prioritized.

Vendor coordination is a big job. At various points throughout the year, your HOA manager might need to schedule landscaping, snow removal, or street cleaning. There are also constant maintenance tasks, like recycling and garbage pickup.

When a community is well-maintained, it makes homeowners more comfortable. It also boosts property values as more interest comes from outside investors. HOA maintenance is among the most crucial association manager duties.

2. Accounting

Another integral association management skill is money management. All homeowners pay their HOA dues each month. These funds combine to pay for everything the community needs, including the vendors mentioned above.

HOA manager responsibilities include accounting services, which include fee collection, bookkeeping, and budgeting. When money is properly managed, HOA fees will remain stable and the community's needs will always be met.

3. Compliance

Compliance with HOA rules and regulations can be one of the trickier tasks for HOA boards. HOA board members are volunteers and fellow homeowners. It creates an awkward situation when homeowners are issuing HOA penalties to their neighbors.

Effective management involves clear governance. Your HOA manager will promptly issue penalties to bad actors and remain communicative so that all homeowners understand the rules, as well as the consequences of breaking them.

4. Supporting Homeowners

Using an online homeowner portal, your HOA manager will support individual homeowner needs. A lot of proper community management comes down to solid communication skills. If homeowners feel heard, they'll buy into the community mindset that any good HOA promotes.

5. Supporting Board Members

At the same time, an HOA manager must support board members. These are the people running the show and it must be this way to keep the power in the hands of homeowners.

An HOA manager will support board members and homeowners alike during HOA meetings and board meetings. Whatever the community needs, the HOA manager is there to provide experience and expertise.

Hire Orem's Top Association Manager

These are some of the key roles and responsibilities of a good association manager. When you hire a professional HOA manager to oversee your community, you'll quickly notice a positive change in daily community life.

For those in Orem, the best option for HOA management is PMI Reliant. As part of the country's top property management group, we offer a wide array of amazing services to boost your HOA. Contact us today to learn more about the specifics of what we can do for your community.

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